Client Success & Solution
Our team was able to create a customized Pega solution to meet NRCS needs and apply business process management (BPM) to modernize NRCS systems per the client’s prioritized business goals. The TECHCOREmss Pega development team (a 14-person team with Lead Systems Architects, Business and Systems Architects, a CoE Expert, and a Pega Engagement Lead) created an enterprise-wide solution through coordinated teamwork with multiple stakeholders. The Team employed a repeatable Agile/SCRUM methodology, which was aligned with Pega’s recommended methodology approach, to accomplish contract tasks in a timely and cost-effective manner. TECHCOREmss also provided a wide range of Pega knowledge to support the CoE.
Benefits & Results
Today, the USDA NRCS solution supports 2,000 total users with the normal concurrency load being 50 users/50 transactions. The CoE exists with a significant Pega knowledge-base that drives standard architecture, the use of best practices, and development and implementation processes.
Professional Services Provided
- Business Process Re-Engineering
- Operations Assessment & Analysis
- Operations & Maintenance Support