Client Success & Solution

TECHCOREmss’s consultants gathered requirements with key stakeholder groups and developed multi-processes to handle the funding application creation, concurrence, and reservation. TECHCOREmss consultants also facilitated integration with legacy systems, and helped in quality assurance and testing activities.

TECHCOREmss provided issue resolution for pre-existing processes and expressions, and utilized the latest Appian software features to create dynamic records and reports. Furthermore, TECHCOREmss consultants delivered application demonstrations while leading the project delivery team throughout the development lifecycle. The client looks to TECHCOREmss consultants for more than development services, and sees our team as trusted advisors on Appian application design, solution architecture, and enterprise integration.

Benefits & Results

Our consultants played a crucial role in the successful launch of the E-rate Productivity Center system (EPC). The team worked closely with the client to develop a highly customized system to handle applications, contracts, and funding. The system was also designed to handle complex customer service cases that may arise in the application process. The utilization of the Appian BPM platform enabled this accomplishment and is projected to have an immense impact to the return on investment.