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Case study

TMG Health

TMG Health is the leading provider of Business Process Outsourcing (BPO) services to the government health plan market including support for Medicare Advantage, Part D, Managed Medicaid, and SCHIP. TMG was not satisfied with the current technology infrastructure that ran the majority of their operations. Their legacy applications were not unified nor scalable to be responsive to their continued growth. TMG needed a product that would allow them to re-engineer their current application, restructure their existing backend, and reach their market objectives.

Delivered

  • Pegasystems PRPC Configuration
  • Database Redesign and Modeling
  • Solution Architectural Design
  • User Interface Design Strategy
  • Process Efficiency
  • Legacy Application Replacement Strategy
  • Enterprise Class Structure Strategy
  • Test Readiness Reviews
  • Pegasystems Platform Upgrades
TMG Health logo

Client Success & Solution

After a full evaluation of the leaders in the BPM market, TMG selected Pegasystems’ PRPC to be the platform for their new enterprise, and TECHCOREmss was chosen as the preferred services provider to implement the entire BPM solution. Phase 1 involved evaluation to test the ability for PRPC to deliver the specified objectives, which involved replacing TMG’s Medicaid call center and application used to enroll new patients in Medicaid programs. TECHCOREmss put a full lifecycle team in place and took the project from inception to production.

 

Benefits & Results

The project was delivered on time, within budget, and surpassed client expectations. TMG Heath sponsors were impressed by the overall success with the first phase, and as a result, the client decided to continue the contract with TECHCOREmss as the lead in the development effort to fully invest in an enterprise development for the PRPC.

 

Professional Services Provided

  • Business Process Re-Engineering
  • BPM Implementation – Pegasystems
  • Operations Assessment & Analysis

 

TMG Health logo

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1 (703) 337-4300

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TECHCORE Management Solutions Services (TECHCOREMSS) is a minority woman service-disabled veteran-owned small business (MBE/WOSB/SDVOSB) professional service solution organization with over 25 years of experience delivering high-quality technical and professional services to federal, state and commercial clients. Our extensive subject matter expertise spans Management Consulting, Business Process Management, Digital Transformation, Human Resources, Information Technology, Project Management, Training, and Staff Augmentation for all levels of commercial and government organizational optimization.

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800 Corporate Drive
Suite 301, Office 314 Stafford, VA 22554
info@techcoremss.com
1 (703) 337-4300

TECHCORE Management Solutions Services (TECHCOREMSS) is a minority woman service-disabled veteran-owned small business (MBE/WOSB/SDVOSB) professional service solution organization with over 25 years of experience delivering high-quality technical and professional services to federal, state and commercial clients. Our extensive subject matter expertise spans Management Consulting, Business Process Management, Digital Transformation, Human Resources, Information Technology, Project Management, Training, and Staff Augmentation for all levels of commercial and government organizational optimization.

ABOUT

  • Who We Are
  • Partners
  • Newsroom
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Menu
  • Who We Are
  • Partners
  • Newsroom
  • Careers
  • Contract Vehicles

SERVICES

  • Staff Augmentation
  • Agile Transformation
  • Business Process Management (BPM)
  • Digital Transformation
  • Infrastructure Management
  • Software Application Development
  • Training
Menu
  • Staff Augmentation
  • Agile Transformation
  • Business Process Management (BPM)
  • Digital Transformation
  • Infrastructure Management
  • Software Application Development
  • Training

PRODUCTS

  • Employee Resourcing Application (ERA)
  • Contract Acquisition Management System (CAManS)
Menu
  • Employee Resourcing Application (ERA)
  • Contract Acquisition Management System (CAManS)

CUSTOMERS

  • Clients
Menu
  • Clients

CONTACT US

800 Corporate Drive
Suite 301, Office 309 Stafford, VA 22554
info@techcoremss.com
1 (703) 337-4300

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