Client Success & Solution

TECHCOREmss, provided fully configured installation scripts for the client to deploy on each of their environments to upgrade to the latest version of Appian. All custom configuration files across the four environments were reconfigured and merged to meet the quality and compliance standards of the software and to facilitate easier upgrade practices in the future. More memory was allocated to the servers to improve stability and a full application backup was performed to ensure a quick and reliable fallback method. TECHCOREmss also produced Version Description Documents (VDD) for each of the upgraded environments that included a list of all required components and thorough step-by-step instructions on how to install and deploy the upgrade configuration scripts.

Benefits & Results

TECHCOREmss was vital to the upgrade process for all environments. The upgraded software enabled the client to stay compliant and continue receiving full support for their application. Furthermore, the VDD documentation that TECHCOREmss provided serves as a lasting reference guide for all future upgrades.