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Case study

FDA

The Food and Drug Administration had four environments that were outdated and at risk for losing software support for their application. The configuration setups were also incongruous to one another and frequently encountered warnings due to the limited amount of memory allocated on their servers. The client was in need of upgrade services and to configure all of their environments for better performance and easier future upgrades.

Delivered

  • Upgrade Planning & Execution
  • Software Security Analysis
  • Application Cleanup & Archiving
  • Full Application Backup
  • Upgrade Process Documentation
  • Upgrade Reference Guide
FDA logo

Client Success & Solution

TECHCOREmss, provided fully configured installation scripts for the client to deploy on each of their environments to upgrade to the latest version of Appian. All custom configuration files across the four environments were reconfigured and merged to meet the quality and compliance standards of the software and to facilitate easier upgrade practices in the future. More memory was allocated to the servers to improve stability and a full application backup was performed to ensure a quick and reliable fallback method. TECHCOREmss also produced Version Description Documents (VDD) for each of the upgraded environments that included a list of all required components and thorough step-by-step instructions on how to install and deploy the upgrade configuration scripts.

 

Benefits & Results

TECHCOREmss was vital to the upgrade process for all environments. The upgraded software enabled the client to stay compliant and continue receiving full support for their application. Furthermore, the VDD documentation that TECHCOREmss provided serves as a lasting reference guide for all future upgrades.

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1 (703) 337-4300

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certifications
TECHCORE Management Solutions Services (TECHCOREMSS) is a minority woman service-disabled veteran-owned small business (MBE/WOSB/SDVOSB) professional service solution organization with over 25 years of experience delivering high-quality technical and professional services to federal, state and commercial clients. Our extensive subject matter expertise spans Management Consulting, Business Process Management, Digital Transformation, Human Resources, Information Technology, Project Management, Training, and Staff Augmentation for all levels of commercial and government organizational optimization.

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800 Corporate Drive
Suite 301, Office 314 Stafford, VA 22554
info@techcoremss.com
1 (703) 337-4300

TECHCORE Management Solutions Services (TECHCOREMSS) is a minority woman service-disabled veteran-owned small business (MBE/WOSB/SDVOSB) professional service solution organization with over 25 years of experience delivering high-quality technical and professional services to federal, state and commercial clients. Our extensive subject matter expertise spans Management Consulting, Business Process Management, Digital Transformation, Human Resources, Information Technology, Project Management, Training, and Staff Augmentation for all levels of commercial and government organizational optimization.

ABOUT

  • Who We Are
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Menu
  • Who We Are
  • Partners
  • Newsroom
  • Careers
  • Contract Vehicles

SERVICES

  • Staff Augmentation
  • Agile Transformation
  • Business Process Management (BPM)
  • Digital Transformation
  • Infrastructure Management
  • Software Application Development
  • Training
Menu
  • Staff Augmentation
  • Agile Transformation
  • Business Process Management (BPM)
  • Digital Transformation
  • Infrastructure Management
  • Software Application Development
  • Training

PRODUCTS

  • Employee Resourcing Application (ERA)
  • Contract Acquisition Management System (CAManS)
Menu
  • Employee Resourcing Application (ERA)
  • Contract Acquisition Management System (CAManS)

CUSTOMERS

  • Clients
Menu
  • Clients

CONTACT US

800 Corporate Drive
Suite 301, Office 309 Stafford, VA 22554
info@techcoremss.com
1 (703) 337-4300

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